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Senior UX Researcher

Singapore - ZujuGamePlay

General Information

We are looking for a Senior UX Researcher who is obsessed with uncovering user insights and to drive the most user-centric product experience for our users. If you’re a creative problem solver who would like to make a difference, then this is the role for you.

 

Main Responsibilities

  • Collaborate with stakeholders to identify and prioritize research opportunities.
  • Designing and conducting qualitative and quantitative user research such as benchmark studies, surveys and other appropriate framework methodologies with clear research objectives.
  • Conduct or moderate usability sessions.
  • Communicate and deliver research findings to stakeholders through written reports and oral presentations in an effective and impactful way.
  • Transform research findings into actionable recommendations for the product team.
  • Design frameworks such as journey mapping, blueprinting, personas, etc.
  • Assist stakeholders in prioritising product/feature based on business impact, user needs, duration and complexity.
  • Extract insights about user behaviors from our data tools.

 

Requirements

  • Bachelor Psychology, Sociology or a related field.
  • 4+ years of proven work experience in a UX Researcher role.
  • Strong understanding of strengths and shortcomings of qualitative and quantitative research methods, including when and how to apply them during each product phase.
  • Strong problem solving and analytical abilities.
  • Translating qualitative data into deep, meaningful insights.
  • Able to provide high-value research in a fast-changing environment and meeting deadlines.
  • Strong understanding of the design thinking/human centred design process.
  • Excellent interpersonal, communication, collaboration, presentation and written skills.
  • Strong working knowledge of statistics, survey design, interviewing, and the principles of experiment design.
  • Knowledge of prototyping tools is a must.
  • Highly detail-oriented, with a drive for perfection.
  • Fluency in English required.

 

Apply

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