WEBSITE TERMS OF USE

 

1. GENERAL
1.1 These terms and conditions (“Terms”) govern your use and access of our website located at https://www.zujugp.com/, applications (mobile, web-based or otherwise) and/or any information, services, contents, products or features that form part of such applications and websites (collectively, the “Website”).

 

1.5 These Terms will also apply to any updates or upgrades provided by us that replace and/or supplement any part of the Website, unless such updates or upgrades are accompanied by separate terms in which case those separate terms shall apply.

 

1.6 We reserve the right to change the URL(s) of the Website without prior notice to you.

1.8 The Website is not targeted towards or intended for use by anyone under 18 years of age. By accessing and using the Website‚ you represent and warrant that you are 18 years of age or older. If you are not at least 18 years of age‚ please do not access‚ use‚ register an account or make any purchase on this Website or submit any content to us.

3.1.1 provide us with all necessary information and/or produce all necessary documents as may be required by us in order to provide you with products and services you need on the Website;

3.1.2 comply with all applicable laws and regulations with respect to your activities in connection with the Website; and

3.1.3 comply with all applicable security or encryption standards, rules, procedures and guidelines.

4.1 You may be required to apply and register for a membership account with us before you are entitled to access and/or use certain features or services on the Website. To register an account or to enable certain features and functions, you will be required to complete the membership application as specified on the Website and agree to our Membership Terms and Conditions (available at []). We reserve the right to reject any application for a membership account at our sole discretion without offering any reason. Any person with a zujuGP membership account (“Member”) must comply with the Membership Terms and Conditions at all times.

 

5.2 We have no obligation to provide any maintenance, support or other services in relation to the Website, including providing any telephone assistance, documentation, error corrections, updates, upgrades, bug fixes, patches, and/or enhancements. However, if we do provide any updates, upgrade, bug fixes and/or patches, and/or enhancements in respect of the Website, you shall install them and keep your installation of the Website updated to the most recent release or version made available by us.

 

5.3 If and when we provide maintenance, support or other services in relation to the Website, your access and use of the Website may be interrupted, suspended or restricted.

6.2.2 any act or omission of these third parties; or

6.2.3 any dealings between you and these third parties, whether or not such dealings have been performed through or facilitated by the Website.

 

6.3 We (or where applicable, our licensors) retain all legal, equitable and moral rights in the Website and its Content that have not been expressly granted to you. You acknowledge that you have no right, title or interest in and to the Website and its Content and you agree not to challenge their validity or our ownership of or rights to them. No material, graphic or image from this Website and its Content may be appropriated or modified in any manner, or reproduced, republished, uploaded, posted, transmitted or distributed in any way, without our and our licensors’ prior written permission.

7.1.2 attempt to derive the source code or structure of the Website;

7.1.3 use or merge the Website, or any component or element thereof, with other software, databases or services not provided or authorised by us;

7.1.4 publish, transmit, post, upload or maintain any defamatory, obscene, threatening, malicious or otherwise objectionable material, or any other material in violation of any statute, rule or regulation in any jurisdiction to which you are subject;

7.1.5 publish, transmit, post, upload or maintain any content or material that is inaccurate or that violates or infringes the right of a third party, including, without limitation, contractual, moral, or privacy rights;

7.1.6 create a database by systematically downloading and storing the Content;

7.1.7 interfere or attempt to interfere with services we provide on the Website (“denial of service attacks”) including, but not limited to, “flooding” of networks, deliberate attempts to overload a service, attempts to “crash” the Website and taking any action that imposes an unreasonable or disproportionately large load on the services provided by us or the associated infrastructure;

7.1.8 circumvent, or attempt to circumvent, user authentication or security measures (“cracking”) of any Internet or intranet site or any of the accounts of our users or any other person using the Website, including but not limited to, accessing data and/or information not intended for you, logging into an account you are not expressly authorised to access or in a manner which is not authorised by us;

7.1.9 circumvent, or attempt to circumvent, any protection measures (electronic or otherwise) in place to regulate or control access to the Website, including without limitation through the use of a virtual private network, proxy service, or any other third party service, network, or product with the effect of disguising your IP address or location;

7.1.10 use any kind of program/script/command/application, or send messages of any kind, designed to, in any manner interfere with any user’s terminal session;

7.1.11 upload files that are corrupted, contain viruses, bugs or any other similar software, code, component or programs which may damage the Website or cause interference to the services provided by us;

7.1.12 use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine”, “crawl” or in any way gather the Website (including its Content) or reproduce or circumvent the navigational structure or presentation of the Website (including its Content) without our express prior written consent;

8.1 You are solely responsible for the retrieval and use of the Content. The Content may include articles, information and materials uploaded by third parties which have not been verified by us. The views expressed on the Website may not represent our views or values. You should apply your own judgment in making any use of any Content, including, without limitation, the use of the information as the basis for any conclusions.

 

9.2.2 infringes intellectual property rights or any other proprietary rights or was posted in breach of confidentiality obligations;

9.2.3 is inaccurate or misleading; or

9.2.4 is illegal or violates the Terms or any other applicable terms and conditions, guideline and/or code of conduct

 

14.2.1 OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR ANY PURPOSE, NON-INFRINGEMENT;

 

 

 

 

 

1. GENERAL

1.6 These Membership Terms may be made available in languages other than English. To the extent of any inconsistencies or conflicts between these Membership Terms and other versions of the Terms in any other language, the English language version shall prevail.

  

2. USER ACCOUNT REGISTRATION

2.4 We reserve the right to, at our sole and absolute discretion, to reject your application for a User Account without offering any reason.

 

2.5 We reserve the right to limit, suspend, deactivate or terminate your User Account or any of your rights as a User Account holder, without prior notice, if in our view:

2.5.2 if your User Account is inactive;

2.5.3 if we deem it fit to do so for security reasons;

2.5.4 to protect our interests or that of the other Members or users of our Website; and/or

2.5.5 if ordered to do so by a court, and/or in other appropriate circumstances, as determined by us at our discretion.

2.7.2 shall notify us immediately if you have any reason to believe that the security of your account has been compromised.

 

2.8 Your User Account is personal to you and you may not share your account with any third party. A User Account is not transferable. As the account holder, you are solely responsible for any and all activities which occur under your User Account. We are entitled to treat all activities that occur under your account as having been conducted with your knowledge and authority. For the avoidance of doubt, in cases where you have allowed any other person to use your account or have negligently or otherwise made your User Account ID and/or password publicly available, you agree that you are fully responsible for:

2.8.1 the online conduct of such user;

2.8.2 controlling the user’s access to and use of the Website; and

2.8.3 the consequences of any use or misuse.

 

2.9 You acknowledge and agree that we may access your account and its contents as necessary for purposes including but not limited to identifying or resolving technical problems, verifying or ensuring your compliance with the Membership Terms, or responding to complaints, without prior notice to you. .

3. LICENSE AND ACCESS

 

3.1 You are permitted to use the Website subject to your compliance with these Membership Terms.

4. USER MATERIAL

 

4.1 In the course of using the Website, a user may be transmitting, displaying, generating, submitting and/or uploading data (including data associated with activities conducted on or through the Website), information (including messages and images), materials, commentary, suggestions, feedback, media and/or any other content (“User Material”) that may be made accessible to others, accessed by or used by other users.

 

4.2 You agree that any User Material you may provide on the Website (other than your personal data, which you have not posted on pages which are accessible by other Members and users), is provided on a non-proprietary and non-confidential basis. If you make such a submission or posting, you unconditionally and irrevocably consent to the hosting, sharing, and publication of such User Material.

 

4.3 You shall bear full responsibility for your User Material and any consequences associated with publishing or uploading them. You affirm, represent, and/or warrant that (a) you own or have the necessary rights, licenses, consents, and permissions to use and upload your User Material; and (b) your User Material and our use of your User Material, as permitted under the Terms, does not and will not violate, misappropriate or infringe on the rights of any third party (including any intellectual property rights such as copyright); and (c) you have the written consent, release, and/or permission of each and every identifiable individual person in the User Material to use or disclose their personal data in the manner which you have done so.

 

4.4 You may contact us to request the removal of any User Material as provided in our Website Terms of Use. This sets out our total responsibility and your full rights in relation to such User Material.

 

4.5 You must not submit, publish, transmit, post, upload, maintain or link to (either directly or indirectly) any content that is:

4.5.1 corrupted, promotes or contains viruses, worms, trojan horses, cracks, or other materials that are intended to or may damage, disrupt or render inoperable software, hardware or security measures of zujuGP, our Members and users of the Website or any third party.

4.5.2 unsolicited or unauthorized advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes” or any other form of solicitation;

4.5.3 illegal or otherwise contravenes or is prohibited under any applicable law, regulation, guideline, code or directive as may be issued from time to time by the relevant authorities in any jurisdiction to which you are subject;

4.5.4 libellous, defamatory, pornographic, obscene or otherwise offensive to the general public;

4.5.5 factually inaccurate, misleading or deceptive;

4.5.6 infringing on any rights of a third party including but not limited to contractual, intellectual property, moral or privacy rights; and/or

4.5.7 contrary to our interests.

 

4.6 Once you make any User Material available on the Website, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible. Closure of your account and/or removal of your personal information does not mean and would result in the removal of your User Material. Please also see our Privacy Policy on our policy for the retention of personal data.

 

4.7 We do not monitor or curate the submissions or posts made by users of our Website. However, we reserve the right to decide whether any User Material is appropriate and complies with our Membership Terms. We may block, remove or limit access to any User Material for any reason, including without limitation if we believe that such User Material is in violation of these Membership Terms, infringes the rights of any third party or is in breach of any applicable law, at any time, without prior notice and at our sole discretion. We may also remove User Material if we receive a complaint or notification from a third party that any User Material infringes the copyright or other rights of such third party, or if we believe that the User Material is inappropriate. Our acceptance of any User Material does not constitute a waiver of our right to remove it in the future.

 

4.8 In the event that we remove any User Material, we shall not be liable whether to you or to any other party for any damage or any other remedy, in law or in equity.

 

4.9 You retain all of your ownership rights in your User Material. However, by posting or submitting the User Material you grant:

4.9.1 us a worldwide, irrevocable, non-exclusive, royalty-free, sub-licensable, perpetual and transferable license to display, modify, re-format, use, reproduce, publish, translate, distribute, disseminate, prepare derivative works of, perform such User Material, in an media format and through any medium as we deem fit. For the avoidance of doubt, you agree that we shall be able to monitor, analyze, utilize and exploit the User Material for our own benefit and may disclose the User Material to any party in any manner for such purposes.

4.9.2 each user of the Website a non-exclusive license to access your User Material through the Website, and to respond, comment, use, reproduce, publish, translate, distribute, disseminate, prepare derivative works of, and perform such User Material as permitted through the functionality of the Website and under these Membership Terms.

 

4.10 We do not endorse any User Material or any opinion, recommendation, or advice expressed therein. We expressly disclaim any and all liability in connection with all User Material.

 

5.1 zujuGP offers a loyalty programme for its Members (“Loyalty Programme”). Our Loyalty Programme offers 3 membership tiers: “Fan”, “Super Fan” and “Ultimate Fan”. A Member’s membership tier depends on the number of points a Member has. Points are earned based on a Member’s participation in the activities as set out in Clause 5.

 

5.2 Points earned by one Member cannot be shared or transferred to another Member.

 

5.3 All Members are automatically accorded the “Fan” tier of membership in the Loyalty Programme. Upon accumulation of more than 3,000 points, a “Fan” will be promoted to a “Super Fan”. A “Super Fan” may be promoted to an “Ultimate Fan” upon accumulation of more than 8,000 points. Accumulated points do not expire, though a Member in the higher membership tiers may be demoted if the Member has no point earning activity or transaction in a consecutive period of 90 days (“Inactive Member”).

 

5.4 Inactive Members will have their accrued points halved, and may demoted if their deducted point balance does not meet the minimum point thresholds for the respective membership tier. This demotion may be reversed upon the completion of a tier reclamation penalty (see Clause 8 below).

 

5.5 Members may earn points by purchasing Products on our webstore or through participation in such activities on the Website as we may determine from time to time. The activity matrix for earning points is set out in Annex A. This activity matrix for earning points may be amended by us from time to time at our sole and absolute discretion.

 

5.6 zujuGP’s issuance of points may be subject to additional terms and conditions as we may determine from time to time. zujuGP reserves the right to, at any time, without prior notice or liability to you, revise the amount of points awarded to you or correct any errors in the computation of points.

 

5.7 Members may use their points to redeem rewards such as gift cards, goods, services, or experiences (“Rewards”) as may be determined by zujuGP from time to time, subject to availability of the selected Reward, the sufficiency of the Member’s points and the Member’s membership tier. Your redemption of points for any Reward is subject to these Membership Terms, and any other terms and conditions as may be stipulated by a participating merchant outlet, third party operator, services provider or supplier engaged by us to provide the Rewards (“Participating Merchants”). You agree and acknowledge that we and/or any of the Participating Merchants may, at any time, vary, modify or amend the Rewards as well as the terms and conditions governing the redemption of Rewards, in our absolute discretion, and you shall be bound by such variation or amendment.

 

5.8 A summary table of the Rewards under our Loyalty Programme may be found at Annex B.

 

5.9 Points and Rewards cannot be traded or exchanged for cash or other rewards or tokens of value.

 

5.10 Expiry dates may be applicable to Rewards and shall be final. The Reward will be deemed utilized and forfeited if you failure to redeem or utilize the Reward within the stated validity period.

 

6. MARKETING, PROMOTIONS AND CAMPAIGNS

 

6.1 By signing up for a User Account, you agree to receive electronic communications relating to the products and services we and/or our selected third party partners may offer, as well as any promotion or campaign which may be offered on our Website.

6.8 If we observe any unusual behaviors and detect any violations, we reserve the right to withdraw, suspend or terminate the Member for any promotion, campaign or contest including Kungfu Dash on our website. at our sole and absolute discretion.

6.9  Winners of any promotion, campaign or contest including Kungfu Dash are not allowed to hold multiple accounts.

6.10 zujuGP will not be liable or responsible if a Winner is unable to receive their winning notifications or redemption details, or fails to redeem their prize for any reason, including (without limitation) as a result of any falsified, incomplete, or incorrect information provided during registration.

6.11 Winners of any promotion, campaign or contest including Kungfu Dash who fail to present the valid proof of any required document for identification verification, prize will be forfeited.

 

7. PAYMENT AND FEES

7.3 Without prejudice to the other provisions of the Membership Terms, we shall not be responsible for any malfunction in any computer system, software or any Internet access service provider that may affect the accuracy or timeliness of the online transmission of payment instructions. We shall not be responsible if any information provided is inaccurate, if payment instructions are not given sufficiently in advance to allow for timely payment, or if payment instructions cannot be carried out for any reason beyond our control.

 

8. SUSPENSION AND TERMINATION OF USER ACCOUNT

 

8.1 We have the right and absolute discretion to suspend or terminate a Member’s access to the Website, User Account and any of the privileges, benefits and services without offering any reason.

 

8.2 In the event that we suspect or find you to be in breach of the Membership Terms, including but not limited to posting malicious, obscene, vulgar, and/or defamatory content, distributing and/or disrupting any content, code and/or programme, invading the privacy of other Members, sending viruses, bugs, spams, advertisement and/or blackmails, we shall be entitled to suspend or terminate your User Account immediately.

 

8.3 You may terminate your User Account with us at any time by written notification to support@zujugp.com or otherwise through the functionalities made available on the Website.

 

8.4 Points, rewards, offers, benefits and vouchers cannot be redeemed, exchanged for cash, transferred and/or claimed for goods and services, and will be forfeited, if your User Account is suspended or terminated.

 

8.5 Points, rewards, offers, benefits and vouchers may not be reinstated even after your User Account, which has been suspended or terminated, is reactivated.

 

8.6In the event that your User Account is suspended or terminated, reinstatement is at our sole and absolute discretion, regardless of whether it is terminated by you or us.

9.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, zujuGP, its affiliates, agents, licensors, or their respective directors or employees (collectively, “zujuGP Parties”) SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE, INJURY, CLAIM OR LIABILITY OF ANY KIND (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE) HOWEVER ARISING AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY (A) EMOTIONAL PAIN AND SUFFERING OR MENTAL DISTRESS, (B) LOSS OF INCOME OR REVENUE, (C) LOSS OF BUSINESS, (D) LOSS OF PROFITS OR CONTRACTS, AND (E) LOSS OF ANTICIPATED SAVINGS, ARISING OUT OF OR RESULTING FROM THE PROGRAMME OR ANY PRIVILEGE, BENEFIT, SERVICE, DISCOUNT, PROMOTION, ACTIVITY, COMPETITION, EVENT AND/OR CAMPAIGN, INCLUDING THE LOYALTY PROGRAMME AND REWARDS, ANY USER MATERIAL, OR ANY INFORMATION OR CONTENT PROVIDED ON THE WEBSITE, OR ANY PRODUCT OF SERVICE OBTAINED FROM OR THROUGH THE WEBSITE OR THE PROGRAMME.

9.5 (B) IN NO CASE WILL ZUJUGP PARTIES' CUMULATIVE TOTAL LIABILITY ARISING UNDER ANY CAUSE WHATSOEVER (INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, TORT, NEGLIGENCE, GROSS NEGLIGENCE, OR OTHERWISE) EXCEED THE LOWER OF (A) S$100 (SINGAPORE DOLLARS ONE HUNDRED ONLY); OR (B) THE PRICE ZUJUGP HAS RECEIVED FROM YOU FOR THE AFFECTED PRODUCT AND/OR SERVICE.

 

9.6 THE LIMITATION IN CLAUSE 6 APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE INCLUDING, WITHOUT LIMITATION, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS AND OTHER TORTS. IN ANY JURISDICTION IN WHICH THESE LIMITATIONS OF LIABILITY ARE RESTRICTED, ZUJUGP PARTIES' LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

10. GOVERNING LAW AND JURISDICTIONAL ISSUES

 

10.1 These Membership Terms are governed by the laws of Singapore, without regard to the principles of conflicts of law. You submit to the non-exclusive jurisdiction of the courts of Singapore in relation to all disputes and any claim relating to the Programme. Any claim you may have against us in connection with the Programme, including the Loyalty Programme, must be commenced within ONE (1) year from the claim arising.

 

10.2 You shall not participate in the Programme and/or any privilege, benefit, service, discount, promotion, activity, competition, event and/or campaign, including the Loyalty Programme and Rewards, made available to Members, if there are applicable legal restrictions in your country of residence or domicile. It is your sole responsibility to ensure that your participation in the Programme, and/or any privilege, benefit, service, discount, promotion, activity, competition, event and/or campaign, including the Loyalty Programme and Rewards, made available to Members, is not prohibited, restricted, curtailed, hindered, impaired, unauthorized or otherwise adversely affected in any way or in any form or manner, whether in full or in part under any applicable law, regulation or rule in your country of residence or domicile or in any jurisdiction applicable to you.

ANNEX A

Loyalty Points Earning Matrix

ACTIVITY	Z POINTS	RECURRING	DETAILS
Spending rebate	2 points per $1 spent	Yes (min spend)	For “Shop” products (but not applicable to Kungfu Dash game items), min $20 spending per transaction, only on selected products
Welcome gift	50 points	No	New account sign ups, one time reward
Birthday gift	50 points	Yes (annual)	Once a year, rewarded on actual birthday, not rewarded if user did not provide date of birth
Follow on IG	10 points	No	One time reward, does not re-reward on unfollow, points awarded on button click (unable to verify actual followership)
Follow on Twitter	10 points	No	One time reward, does not re-reward on unfollow, points awarded on button click (unable to verify actual followership)
Follow on Facebook	10 points	No	One time reward, does not re-reward on unfollow, points awarded on button click (unable to verify actual followership)
Follow on Weibo	10 points	No	One time reward, does not re-reward on unfollow, points awarded on button click (unable to verify actual followership)
Follow on WeChat	10 points	No	One time reward, does not re-reward on unfollow, points awarded on button click (unable to verify actual followership)
Leave a comment	1 point	Yes (daily cap)	Only after an account achieves SUPER FAN tier, cap at 10 points daily
Sharing of campaigns/assets	2 points	Yes (daily cap)	Only valid once per day Tracked via social channel callbacks (Only for Facebook, Instagram, Twitter) Share message will contain: 1. zujuGP page URL 2. zujuGP handle 3. Relevant hashtags Valid for any page on the website as long as the page has the share functions
Spending on Kungfu Dash game items	5 points for every $1 spent

 

ANNEX B

Loyalty Points Summary Table

Member Tier	FAN	SUPER FAN	ULTIMATE FAN
Qualification requirement	-	>3,000 Points	>8,000 Points
Redemption access	Electronics + Gift	All except special items	All unlocked
Birthday gift	50 Z Points	100 Z Points	150 Z Points
zujuGP Points rebate	Every $1 spent = 2 zuju Points	Every $1 spent = 2 zuju Points	Every $1 spent = 2 zuju Points
Campaign draw advantage	-	-	Double draw chances
Exclusive event access	-	Chance for invitation	Normal invitation
Tier reclamation penalty	No demotion	Earn 1,500 points	Earn 4,000 points

 

TERMS AND CONDITIONS FOR ONLINE SALE

 

1. GENERAL

 

1.1 These terms and conditions for online sale (“Terms of Sale”) govern our offer and sale, and your purchase, of any goods and/or services (together “Product”) from our website located at https://www.zujugp.com/, applications (mobile, web-based or otherwise) and/or any information, services, contents, products or features that form part of such applications and websites (collectively, the “Website”).

 

1.2 In these Terms of Sale, “zujuGP”, “we”, “us” and “our” refer to Mint Media Sports Limited (a company incorporated in Hong Kong). “You” and “your” refer to any person who is purchasing any Product through our Website.

 

1.3 These Terms of Sale supplement our Website Terms of Use and our Membership Terms of Use (where applicable). Defined terms in the Website Terms of Use shall continue to apply in these Terms of Sale. You should read these Terms of Sale carefully before placing any order to purchase any Product (“Order”) through our Website. By placing an Order with us, you are making an offer to purchase the Product on these Terms of Sale.

 

1.4 If you do not agree to these Terms of Sale, you should not place an Order for any Product.

 

1.5 We may revise these Terms of Sale at any time without notice to you and any changes will be updated on the Website. It is your responsibility to check the latest version of the Terms of Sale at the time of your purchase of any Product through the Website. Your continued purchase of any Product through the Website indicate your acceptance of the revised Terms of Sale.

 

2. PRODUCTS AVAILABLE FOR SALE

 

2.1 The Website includes a webstore hosted on Shopify for zujuGP to sell its Products. The sale of Products may be subject to additional terms and conditions as set out on the Website. You are responsible for reading and are deemed to have notice of the price of the Product (“Product Price”) and additional terms and conditions of sale, if any (collectively referred to as “Product Description”). You shall be deemed to have accepted the Product Description, which shall be incorporated by reference into these Terms of Sale, when placing an Order for a Product. In the event of any discrepancy between the Product Description and these Terms of Sale, the Product Description shall prevail.

 

2.2 We reserve the right to remove any Product from our Website or change the Product Description for each Product, including the Product Price, from time to time without prior notice. Subject to Clause 5.4, the Product Description at the time of your Order shall apply with respect to your purchase of any Product.

 

3. PLACING ORDERS AND CONTRACT FORMATION

 

3.1 You must be at least 18 years of age in order to purchase any Product from the Website.

 

3.2 To place an Order, you must add the Product into your shopping cart on the relevant webpages, click “Buy”, and enter your delivery and billing information. Please read the Product Description for the Product carefully before placing your Order. Please note that some Products may only be available on a “pre-order” basis.

 

3.3 Full payment for the Product Price and delivery charges, if applicable, shall be made at the time of placing the Order, including for Products which are to be pre-ordered.

 

3.4 After you have placed an Order, we will send an email to the address you have provided to acknowledge receipt of your Order. However, it is important to note that this does not indicate acceptance of your Order.

 

3.5 There will only be acceptance of your Order and completion of the contract between you and zujuGP when an email confirming that the Product ordered is available and will be delivered (“Confirmation Email”) is sent to you. We are not obliged to accept your Order and reserve the right to reject any Order without reason before the Confirmation Email is sent.

 

3.6 It is your responsibility to ensure that all details provided at the time of placing your Order is true, accurate and complete. In the event that you would like to change or cancel your Order of any Product prior to the receipt of our Confirmation Email, you may contact us with your request. We reserve the right, at our sole and absolute discretion, to refuse any change of an Order without providing any reason, or to approve the change of the Order subject to such terms and conditions as may be notified to you. It is your responsibility to ensure that we have received your request for a change or cancellation of your Order.

 

3.7 All Products purchased shall be delivered to the delivery address provided in your Order and you shall bear sole and full responsibility for the failure to receive any Product purchased in the event that a wrong delivery address was provided.

 

3.8 Products purchased within the same day or Order may not be delivered at the same time.

 

3.9 The “return, exchange and refund” policy may differ depending on the Product. Please check the Product Description for each Product to determine the relevant policy for the Product and the applicable terms and conditions.

 

3.10 Where returns, exchanges or refunds are permitted, you are responsible for the cost of returning the Product to us and will bear all risks of loss and damage to the Product until it reaches us. You will be required to return any gifts, vouchers, coupons and promotional accessories associated with the purchase of the Product.

 

3.11 We reserve the right to limit the quantity of Products which you may order. We also reserve the right to reject or cancel multiple Orders of limited quantity items made by the same purchaser and/or shipped to the same delivery address.

 

4. PRODUCT AVAILABILITY, DESCRIPTION AND DISPLAY

 

4.1 The sale of any Product on the Website is subject to availability. You will be informed as soon as possible if the Product you have ordered is unavailable. In the event the Product you ordered is unavailable, a refund of the sum that you have paid for the Product and its delivery will be made to you.

4.2 The representation and/or description of the Products displayed on the Website are not shown to actual size. The representation (including colour) of the Products as displayed on the Website may also not be an exact match of the actual Products. Pictures, photographs or advertisements of the Product may include accessories and other peripherals which are used for illustrative purposes only and not part of the actual Product sold. Any written description of a Product may also be subjective and the Product may thus not be as you had anticipated. When placing an Order, you accept all risks of an on-line purchase.

 

5. PRODUCT PRICE, DELIVERY CHARGES, PAYMENT & ERRORS

 

5.1 The Product Price is the price displayed on the Website on the date the Order is received. All Product Prices are in Singapore Dollars and do not include delivery charges which will be applicable as set out on the Website prior to your completion of the and in the Confirmation Email. 

 

5.2 Unless otherwise stated, all Product Prices displayed are not inclusive of shipping, taxes and duties, which may be applicable. You are solely responsible for paying all shipping, taxes, duties, including import duties, as may be applicable, in addition to the Price. We shall inform you of the applicable shipping, taxes and duties, if any, and may withhold confirming your Order until such additional charges, if any, are paid.

 

5.3 All payments for purchases of the Products shall be made using the payment methods available on the Website. These payment methods may include a direct payment gateway providing by a third party. Payment gateways and other payment transaction processors also have their own terms and policies in respect to the services provided to you for your purchase-related transactions. These third party service provider may charge a fee for processing payments. Any such charges and/or fees shall be borne by you. We are not liable to you in respect of your engagement and use of these third party service providers.

 

5.4 We reserve the right to correct any error in the Product Description, including the Product Price, at any time prior to the delivery of the Product to you. In the event that you are notified of any error in the Product Description, you will be given an opportunity to either cancel your Order or confirm your Order based on the correct Product Description. If you cancel your Order, a refund of the sum that you have paid for the Product and its delivery to you would be made.

 

5.5 It is always possible that errors may be displayed on our Website. Aside from the Product Description and Price, the quantity and availability of some Products may be incorrectly stated. In some cases, you may be able to place a Product in your shopping cart and submit your Order for processing, but your Order is subsequently rejected or cancelled due to unavailability of the Product. You acknowledge that we are under no obligation to provide a Product to you at an incorrect price, or to fulfil an Order for a Product which is not available at the time, even if we have sent you a Confirmation Email. We reserve the right to correct any errors, inaccuracies or omissions on our Website at any time.

 

6 DELIVERY

 

6.1 Any Product purchased will be delivered to the delivery address provided when the Order was placed, subject to our acceptance of the Order.

 

6.2 The recipient of the Product at the delivery address provided will be required to sign for the delivery of any Product. Our receipt of a signature at the delivery address for any Product you purchased shall be evidence that the Product had been successfully delivered to you.

 

6.3 The estimated date of delivery of an Order shall be as set out in the Confirmation Email. A delivery notice will be sent to you via email informing you of your delivery date, time and tracking number. The estimated date of delivery is a mere estimate and is not binding on us. We are not responsible for any delay or failure in delivery due to causes beyond our control.

 

6.4 Unless otherwise agreed by us in writing, any payment made to us shall be forfeited if there is failure to take delivery of the Product or to complete the purchase of a Product.

 

6.5 Title and risk of loss and damage to Products shall pass to you upon delivery of the purchased Products to you.

 

7. RETURN, EXCHANGE AND REFUND OF OUR PRODUCTS

 

7.1 If you are dissatisfied with our Product for any reason and would like to return or exchange the Product, please contact us at support@zujugp.com providing full details of your purchase and reasons for your dissatisfaction. Any request for return or exchange of our Products must be made within SEVEN (7) days of the delivery of the Product.

 

7.2 Where the Product delivered to you is defective or otherwise does not conform to these Terms of Sale, we shall offer either a return or exchange of the Product, subject to the terms and conditions as set out in these Terms of Sale and as may be notified to you from time to time. Any other request for a return or exchange shall be considered on a case by case basis at our sole and absolute discretion, and may be subject to such terms and conditions as we may notify you.

 

7.3 Any Product being returned or exchanged must be unused, re-saleable and in the same condition it was delivered to you.

 

7.4 We will refund you the Product Price in exchange for the returned Product if it is not reasonably possible to repair or replace the Product within a reasonable period of time without substantial inconvenience to you.

 

7.5 Any refund will exclude delivery charges paid for the initial delivery of the Product. In the event of a refund, the Product Price will be refunded using the same mode of payment with which the purchase was made. Please note that it will take approximately THREE (3) weeks for a refund request to be processed.

 

7.6 It shall be your responsibility to ensure that the Product is delivered safely to us.

 

7.7 Clauses 7.1 to 7.6 may not be applicable for some of our Products, for example those on promotion or clearance. You shall ensure that you read the Product Description clearly before purchasing our Products.

 

8. NON-COMMERCIAL USE ONLY

 

8.1 The Products are provided for private and non-commercial use only. You agree not to re-sell any Product for any commercial or business purposes, and that we will not be liable in any way whatsoever in the event you do so.

 

9. INTELLECTUAL PROPERTY

 

9.1 We and the respective supplier of the Products, and/or our licensors, retain all intellectual property rights in the Products sold through this Website.

 

10. DISCLAIMERS

 

10.1 The Products described or made available on the website, are provided on an “as is” and “as available” basis only.

 

10.2 To the maximum extent permitted by APPLICABLE law, WE expressly disclaim all warranties whether express, implied or arising by statute or otherwise in law, or from a course of dealing or usage of trade, including but not limited to, any warranties of merchantability, satisfactory quality, fitness for any purpose, non-infringement, reliability of the Products offered on the Website.

 

10.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, zujuGP, its affiliates, agents, licensors, or their respective directors or employees (collectively, “zujuGP Parties”) SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE, INJURY, CLAIM OR LIABILITY OF ANY KIND (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE) HOWEVER ARISING AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY (A) EMOTIONAL PAIN AND SUFFERING OR MENTAL DISTRESS, (B) LOSS OF INCOME OR REVENUE, (C) LOSS OF BUSINESS, (D) LOSS OF PROFITS OR CONTRACTS, AND (E) LOSS OF ANTICIPATED SAVINGS, ARISING OUT OF OR RESULTING FROM ANY PRODUCT, ANY ORDER, ANY PRODUCT DESCRIPTION OR ANY ERROR, INACCURACY OR OMISSION ON THE WEBSITE.

 

10.4 IF YOU ARE DISSATISFIED WITH ANY PRODUCT PURCHASED, YOUR SOLE AND EXCLUSIVE REMEDY IS TO REQUEST FOR A RETURN OR EXCHANGE OF THE PRODUCT IN ACCORDANCE WITH CLAUSE 7.

10.5 In no case will zujuGP Parties’ cumulative total liability arising under any cause whatsoever (including without limitation breach of contract, tort, negligence, gross negligence, or otherwise) exceed THE LOWER OF (A) S$100 (Singapore Dollars One Hundred only); OR (B) THE PRICE ZUJUGP HAS RECEIVED FROM YOU FOR THE AFFECTED PRODUCT.

 

10.6 The limitation in Clause 5 applies to all causes of action in the aggregate including, without limitation, breach of contract, breach of warranty, negligence, strict liability, misrepresentations and other torts. In any jurisdiction in which these limitations of liability are restricted, ZUJUGP PARTIES’ liability is limited to the greatest extent permitted by law.

 

11. FORCE MAJEURE

 

11.1 We shall not be liable for any failure to perform our obligations under these Terms of Sale if the failure is due to events which are beyond our reasonable control (“Force Majeure Events”) provided always that, whenever possible, we will resume our obligations as soon as the Force Majeure Event occasioning the failure ceases or abates. For the purposes of these Terms of Sale, Force Majeure Events shall include, amongst other things, natural disaster, adverse weather conditions, accident, epidemic, terrorist activity, national emergency, war or other hostilities, political interference with normal operations of any party, strikes or industrial disputes, riots, power failure, lockdowns, failure or non-availability of third party telecommunication networks and failure or non-availability of the Internet (or any part thereof).

 

12. GOVERNING LAW

 

12.1 These Terms of Sale are governed by the laws of Singapore, without regard to the principles of conflicts of law. You submit to the non-exclusive jurisdiction of the courts of Singapore in relation to all disputes. Any claim you may have against us in connection with an Order or Product must be commenced within ONE (1) year from the claim arising. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms of Sale.